“There is no power for change greater than a community discovering what it cares about. Margaret J. Wheatley

Stakeholder Engagement

Problem/opportunity

The target audience feels disconnected from the provider organization or lacks trust in the existing communication platform. Information flows primarily from provider to stakeholder in a static format.

Solution

A platform that enables people to share similar experiences and support each other in a secure, private community while enhancing communication and engagement with the provider organization and improving outcomes.

Community Examples

Patient communities universities restricted access communities religious organizations

Solution features at a glance:

  • Private, secure platform
  • Member directory
  • Verified profiles
  • Personalized provider content feed
  • Events scheduling
  • Online forums for group discussion
  • Individual and group messaging
  • “Ask me anything” Q&A with experts

Networking/Shared Best Practices

Problem/opportunity

Community members want to see greater value from the association or organization they joined, while the organization/association wants to increase the efficiency, effectiveness, and reputation of its members.

Solution

Match the changing needs of the members in the community with the members or organizations possessing the skills, knowledge, services, or experience best suited to help them reach their potential.

Community Examples

Business associations coworking spaces innovation hubs holding companies

Solution features at a glance:

  • Private, secure platform
  • Member directory
  • Expanded, verified profiles
  • Sponsorship engine
  • Association content feed
  • Events scheduling
  • Online forums for group discussion
  • Individual and group messaging
  • “Ask me anything” Q&A with experts

Member/Volunteer Collaboration

Problem/opportunity

Large groups of unpaid members or volunteers need the tools to coordinate their activities without the need for centralized, top-down communication.

Solution

Give members and volunteers the means to schedule activities by group, sub-group, or function and a forum to discuss plans and organize actions independently, by topic, in a platform that provides event owners with the visibility needed to ensure event success.

Community Examples

Sporting Events Local Community Events Launch Parties

Solution features at a glance:

  • Private, secure platform
  • Member directory
  • Verified profiles
  • Global, group, and sub-group broadcast notifications
  • Events scheduling by group or function
  • Forums for group discussion by function or sub-group
  • Individual and group messaging

Fan Engagement

Problem/opportunity

The audience is looking for ways to gain more access to, and connect more closely with the team or brand they love. Advertisers / sponsors want to tap into that engagement.

Solution

A modern platform with the power and flexibility to deliver and monetize access to the premium content fans crave, such as behind-the-scenes access to key players and team events or sneak peeks and opportunities to provide input and feedback on future products.

Community Examples

Collegiate / Pro Teams Sports Media Outlets Premier Brands Celebrities

Solution features at a glance:

  • Private, secure platform
  • Premium content feeds
  • Events scheduling
  • Online forums for group discussion
  • "Ask me anything" Q&A with special guests
  • Sponsorship engine

At Truss, our mission is to build private, digital communities where engagement strengthens support, security, and a shared passion. The solutions outlined above are but a few of the ways the platform can benefit organizations. We learn more with every discussion we have with customers and prospects. If you think we can help your organization reach its potential, we would love to talk to you.


Your Data Is None of Our Business

Strong communities are built on a foundation of trust. At Truss, our mission is to provide you with the tools you need to build a trustworthy and secure community. To meet this challenge Truss is committed to protecting your data. We don’t share or sell your data, ever.

We believe that a community should be a place where people can come together and change the world, or their piece of it, with the expectation of privacy and security. While we offer all the tools to properly moderate a community, we believe that the community should establish its own standards of moderation. As always, we will be here to support your community and help you reach your goals.